Welcome to Surprise Gift Shop! online shopping store By shopping on our website or in our stores, you agree to the following terms and conditions. These ensure a safe and smooth experience for you and all our customers:
Orders & Payments
Orders are confirmed once we contact you or receive your payment. Payment options include Cash on Delivery, InstaPay, Vodafone cash, and trusted online payment services.
Returns & Exchanges
You can return or exchange items within 14 days of receipt if they’re in their original condition and packaging. Customized or used items can only be returned if there’s a manufacturing defect.
Your Privacy
We respect your privacy and are committed to protecting your data. Your information is only used to process your orders and improve our services.
Products & Pricing
We strive to keep all prices and product information accurate and up to date. Prices may change without prior notice, but confirmed orders will always be honored at the price shown at the time of purchase.
Shipping & Delivery
We provide secure delivery across Egypt. Standard delivery takes 2–5 business days, depending on your location. During peak seasons or exceptional circumstances, delivery may take a little longer.
Proper Use of the Website
The website may not be used for any illegal or harmful purposes. All copyrights and trademarks belong to Surprise Gift Shop. Unauthorized use is not allowed.
Our Commitment to You
Your satisfaction means everything to us. If you have any questions or issues, our customer service team is always ready to help.
